top of page

SHIPPING POLICY

Orders are packed and shipped Monday - Friday.  Any orders placed after 12:00 PM EST will ship the following business day.  Most orders are shipped within 24-hours from the order date. 

 

Orders placed on weekends and holidays may be subject to a 24-hour processing period from the next business day.   

​

If we are unable to process your order due to inaccurate or incomplete payment and/or shipping information, your order processing may be delayed.  

​

Domestic Shipping

Standard domestic shipping available throughout the United States and U.S. territories.

​

International Shipping

We do not offer International shipping at this time.  We hope to in the future!

​

 

RETURN & EXCHANGE POLICY

We accept returns for merchandise that are in their original, unused condition but require return shipping to be paid by the buyer for a full refund or exchange. 

 

Prior to shipping, please contact Customer Service at info@chcandles.com to obtain a RRN # prior to shipping or we will not be able to process your return/exchange. 

​

Any package returned due to insufficient or incorrect address will be subject to a 20% restocking fee.

 

bottom of page